Coulwood Sports Page Catering Options
For this package, Food is available for pick up only. We require a 24-hour notice. Food will be hot and ready to eat in aluminum pans. Paper products, disposable serving racks with sterno heat and disposable serving utensils are not included with this option but can be purchased.
We require a 48-hour notice with this package. The food will be delivered hot and ready in aluminum pans with serving racks and sterno heat. We insist on setting up for you which is part of our delivery fee. We will setup buffet style and provide everything needed to serve and eat. Then leave you to do the rest, when you are done you can just throw it all way. We provide all disposable serving and paper products, table covering for buffet table and ice. Delivery fees will be determined by location, date of event and time of catering.
- Minimum for express delivery is 25 people.
- Smaller groups may order for pick-up from limited menu.
We require a 72-hour notice for these items. We insist on setting up for you, which is part of our delivery fee. The food will be setup buffet style in stainless steel chafing racks. We provide all paper and serving products, which will also include table covering for buffet table and ice. Our caterer will set up, change out pans (if needed) and provide a one and half to two hour serving time, then we will break everything down and clean up buffet table. Delivery fees will be determined by location, date of event and time of catering.
- Minimum for full-service delivery is 40 people.
- One server per 50 people. When number of guests exceeds 50, additional staff may be required. $25 an hour for a minimum of 4 hours.
We will be happy to price any menu items for you!
2020 Coulwood Sports Page Catering Policies
DEPOSIT: A deposit of $50 is due at the time of booking.
GUEST COUNT: A minimum of 48 hours notice is appreciated; 3 or more days is greatly appreciated. For orders less than 48 hours notice, please call and we will do our best to serve you. Orders placed in advance will receive special consideration; however, we will always attempt to work with last minute requests. Final guest count is due 2 days prior to your event date. If you need to increase your guest count, within 2 days of your event date, we will make every effort to accommodate your request. Additional fees and charges MAY apply beyond the normal agreed upon expenses outlined within your catering proposal.
GUEST COUNT REDUCTION: If your final guest count is reduced by 15% or more than your final estimated guest count submitted; your menu cost MAY increase proportionally (due to menu items ordered).
PAYMENT METHODS: Credit card payments are accepted with an additional 3% charge. Payment is due the day of delivery. An invoice will be emailed at least one business day prior to delivery. We gladly accept Cash, Checks, Visa, Mastercard, American Express or Discover. Your credit card will be processed the day before or the day of delivery. Corporate accounts can be set up with terms of net 15 to 30 days. North Carolina and Mecklenburg County food and beverage sales tax of 8.25% will be applied on all orders.
DELIVERY FEE/SERVICE CHARGE: Delivery fees are based on your location. No delivery fee within 15 miles of our location. $15 delivery fee for 20 to 30 miles. $25 delivery fee for 35 to 45 miles. We do not charge a percentage-based service fee or gratuities during regular business hours (6 am until 4 pm) Monday- Friday. There will be a 15% service charge added to your invoice for events on nights and weekends. This is not gratuity, we do not include gratuity on your bill; however, your generosity is always appreciated by our staff. Gratuities for our bartenders/servers can be added to your bill or paid directly, if you would like. A 20% service charge will be added to catering orders over a 100 people. The service charge covers: Service staff, the use of equipment, serving utensils and food display.
SERVINGWARE: The Company provides all necessary serving ware for buffet presentation. This includes all paper products (disposable plates/bowls, cutlery kit, cups, serving utensils, tablecloths (for buffet table only)). We do not supply tables or chairs for your guests or for the buffet table. China tableware, linens and glasses, are available from our preferred rental company for an additional charge. We can price and order any of these items you may need.
STAFF & TIMELINE: Please allow us a 30-45-minute window of time for delivery and setup. Events lasting longer than 4 hours may incur an additional charge. Additional staff starts at $25 per staff member with a minimum of 4 hours when needed for plated dinner, handling china, or after hours. Our staff will remain on site for a minimum of 2 hours after dinner is scheduled to start. Please let us know if we should schedule staff to stay later. We will provide a 1 ½ to 2 hour serving time then we will break everything down (we do not provide trash cans or trash service but we will clean up what we brought and leave the area like it was when we arrived). Staffing needs are subject to change based on final menu selection and guest count. You MAY be billed for additional staff hours if your event does not reasonably adhere to the agreed upon timeline contained within your catering proposal.
CANCELLATION BY CLIENT: If the client cancels a contracted event within 48 hours of event, the Company will retain the deposit as liquidated damages. If client does not cancel before the 48 hours, the full amount will be charged and is client’s responsible.
CANCELLATION BY NATURE: We shall have no responsibility or liability for failure to supply any services when prevented from doing so by strikes, accidents, power failure, Acts of Nature (i.e. flood, fire, etc.), or any other cause beyond the Company’s control.
DAMAGE: The Company assumes no responsibility for ANY damages or loss of any merchandise, alcohol, equipment, furniture, clothing or other valuables prior to, during or after the event. The Company will do everything possible to ensure that all your supplies, rentals and equipment are cared for and maintained in good working order and without any damage. I, the client, understand that by using/providing items I own or are provided or by hosting an event in my home/office, that accidents/breakage and damage may occur. I will NOT bill, charge or sue the Company for any loss unless the damage or loss was caused by the willful negligent actions or conduct of the Company or its employees.
INSURANCE: The Company maintains a general caterers insurance policy. A general of liability insurance policy can be requested 30 days before the event.
BAR/BEVERAGES: the Company does not provide bartending services or beverages, unless prior arrangements have been made with client.
RENTALS: You may provide all or part of your own rental items for your event. The Company will/may give you an estimated cost/list of rentals for your event. You may change/cancel those items at any time, however, certain items may incur RESTOCKING AND CANCELLATION Fees. If the Company is coordinating rentals, on your behalf, through a rental company you may be required to pay the rental company directly. Any loss or damage to ANY rentals will be billed to you after your event.
LEFTOVERS: The Company (or you and or your guests) may package up all leftovers. You are responsible for providing appropriate containers to place leftovers into. If you do not have appropriate containers, all food will be disposed of. Please make arrangements to reserve any leftovers prior to pick up. Also, please leave all equipment in place as it was set up to eliminate the loss of equipment. The Company reserves the right to discard any food items where there is a reasonable risk for foodborne illness to occur. Togo boxes or aluminum pans may be requested and are available for an additional charge.
GENERAL CATERING INFORMATION: Menu items and prices are subject to change due to market fluctuations and seasonal availability. Please let us know if your group/guests have a special dietary need or food allergy. Degree of difficulty: lots of stairs, loading docks, procedures and/or restrictions, room numbers, floor numbers or building numbers-any directions-please let us know of any of these when ordering. Tell us if you plan to pick up your order or have it delivered. Give detailed delivery instructions with complete addresses including floor numbers, suite number, loading docks or use freight elevators.